TERMS & CONDITIONS

1. GENERAL INFORMATION

These Terms & Conditions (“Terms”) govern your use of the Hemp Foundation website (hempfoundation.net) and your purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these Terms.

Company Information:

  • Legal Entity: Ukhi India Pvt Ltd (operating as Hemp Foundation)
  • Registered Address: 1449/Plot No 141, Sector 68, IMT Industrial Area, Faridabad, Haryana 121004-7, India
  • Email: info@hempfoundation.net, vishal@ukhi.org
  • Phone: +91 75033 41387

2. ACCEPTANCE OF TERMS

By using our website or purchasing our products, you confirm that:

  • You are at least 18 years old or have parental/guardian consent
  • You have the legal capacity to enter into binding contracts
  • You will use our products in accordance with applicable laws
  • All information provided is accurate and complete

3. PRODUCTS & SERVICES

B2B Products

We offer bulk hemp products including fabrics, clothing, bags, and plastic alternatives to business customers worldwide.

B2C Products

We currently offer hemp towels for individual consumers through our online store.

Product Information

  • All product descriptions, specifications, and images are provided for informational purposes
  • We strive for accuracy but cannot guarantee that all product information is error-free
  • Products are subject to availability
  • We reserve the right to discontinue products without notice

4. ORDERING & PAYMENT

B2B Orders

  • Custom invoicing handled on request
  • Minimum order quantities may apply
  • Pricing subject to confirmation based on specifications and quantity
  • Payment terms as agreed in individual contracts

B2C Orders

  • Orders processed through Shopify gateway
  • Accepted payment methods include credit/debit cards and digital wallets
  • All prices displayed in applicable currency
  • We reserve the right to refuse or cancel orders at our discretion

5. SHIPPING & DELIVERY

B2C Shipping (Hemp Towels)

  • Timeframe: 7-10 business days worldwide
  • Dispatch Location: Uttarakhand hub, India
  • Packaging: Eco-friendly materials
  • Logistics: Trusted shipping partners
  • Risk of Loss: Passes to customer upon delivery

B2B Shipping

  • Terms negotiated individually based on order specifications
  • Shipping costs and delivery times vary by location and quantity

6. RETURNS & REFUNDS

B2B Products

All returns, refunds, and enquiries must be initiated by contacting our team at info@hempfoundation.net or vishal@ukhi.org.

B2C Products (Hemp Towels)

  • Return Window: 15 days from delivery date
  • Condition: Items must be unused and in original packaging
  • Process: Contact info@hempfoundation.net to initiate return
  • Return Shipping: Customer responsibility unless item is defective
  • Refund Processing: Within 7-10 business days after receiving returned item

Important: As a low-waste brand, we encourage mindful purchasing to minimize reverse logistics environmental impact.

7. WARRANTY & LIABILITY

Product Warranty

  • Products are warranted to be free from defects in materials and workmanship
  • Warranty period varies by product type
  • Warranty void if products are misused or damaged through normal wear

Limitation of Liability

  • Our liability is limited to the purchase price of the product
  • We are not liable for indirect, incidental, or consequential damages
  • Some jurisdictions do not allow liability limitations, so these may not apply to you

8. INTELLECTUAL PROPERTY

  • All website content, including text, images, logos, and designs, is owned by Hemp Foundation
  • You may not reproduce, distribute, or create derivative works without written permission
  • Product names and descriptions are proprietary to Hemp Foundation

9. COMPLIANCE & REGULATIONS

Our Commitments

  • Eco-friendly and sustainable practices
  • Organic and biodegradable products where specified
  • Compliance with applicable hemp and textile regulations
  • Adherence to international trade requirements

Customer Responsibilities

  • Ensure hemp products are legal in your jurisdiction
  • Comply with all local laws and regulations
  • Use products only for lawful purposes

10. PRIVACY & DATA PROTECTION

  • We collect and process personal information in accordance with our Privacy Policy
  • Customer data is protected and not shared with third parties except as necessary for order fulfillment
  • You have the right to access, correct, or delete your personal information

11. WEBSITE USE

Prohibited Uses

  • Violating any applicable laws or regulations
  • Transmitting harmful or malicious code
  • Interfering with website security features
  • Using automated systems to access the website
  • Impersonating Hemp Foundation or our representatives

User Content

  • You are responsible for any content you submit
  • We reserve the right to remove content that violates these Terms
  • You grant us license to use submitted content for business purposes

12. MODIFICATIONS

  • We may update these Terms at any time
  • Changes will be posted on our website with updated date
  • Continued use of our website constitutes acceptance of modified Terms
  • Material changes will be communicated via email when possible

13. TERMINATION

We may terminate or suspend your access to our website immediately if you breach these Terms. Upon termination, your right to use our website ceases, but previously agreed purchase terms remain in effect.

14. GOVERNING LAW

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Haryana, India.

15. CONTACT INFORMATION

For questions about these Terms & Conditions, please contact:
Email: info@hempfoundation.net or vishal@ukhi.org
Phone: +91 75033 41387
Address: 1449/Plot No 141, Sector 68, IMT Industrial Area, Faridabad, Haryana 121004-7, India

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms & Conditions.